Frequently Asked Questions

Have a question that isn’t answered here? Simply call Ausplumb on (07) 4926 8001 or use the form provided and we’ll be glad to give you the information you’re after!

  1. Can I put Zincalume on a galvanised roof?
  2. What’s better, Zincalume or Colorbond?
  3. Do you do 24/7 emergency call-outs?
  4. What are your hours?
  5. Do you offer guarantees?
  6. Do you have insurance and are you qualified?
  7. Are you plumbers or roofers?
  8. Where do you service?
1. Can I put Zincalume on a galvanised roof?

We wouldn’t recommend it. A new Zincalume roof panel could make galvanised panels or guttering rust, so it might be better to swap everything out at the same time to save on long-term costs.

2. What’s better, Zincalume or Colorbond?

While they are basically the same thing (except Colorbond has paint on it), Colorbond roofing tends to add more value to your home when it comes time to sell.

As for colours, it seems that a darker colour draws more attention and a higher price when selling, however darker colours also draw more heat. It’s up to you how you choose!

3. Do you do 24/7 emergency call-outs?

No, unfortunately not. Labour laws make it very expensive for customers to call out plumbers during weekends or late at night, and we’re not comfortable charging so much for what is often a very simple fix.

4. What are your hours?

We are open from 8am to 5pm Monday to Friday.

5. Do you offer guarantees?

Yes. We offer guarantees up to 10 years on selected workmanship, and will honour any manufacturers’ warranties for the products we use.

6. Do you have insurance and are you qualified?

Yes. We have all relevant insurances and are fully qualified tradespeople. We also hold all the relevant machinery and skills tickets for our additional services. Our QBSA number is 75793.

7. Are you plumbers or roofers?

We’re both. While there are companies that specialise in roofing or plumbing only, we have taken the time to become experts in both sides of the plumbing trade.

8. Where do you service?

We service the entire Capricorn Coast region, from Rockhampton to rural areas. If you’re a little further afield, give us a call on (07) 4926 8001 to see if we service your area.